![]() ![]() The overall aim is to provide a hands-free service that can deal with one-to-one dictation as well as natural conversations, such as from business meetings, in order to produce searchable documentation that can help boost productivity and otherwise help with customer engagement. However, many professional transcription services also include a manual review process to ensure accuracy and a high success rate with the transcription. In effect, transcription services replace dictation services and at their most basic level offer a third-party platform that often uses artificial intelligence for voice recognition. ![]() While there are many apps for basic speech-to-text, they may not work too well with volume or be able to cope with some of the more technical areas of work, such as the legal and medical sectors.
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